TERMS OF SERVICE

OVERVIEW

This website is operated by Auretier. Throughout the site, the terms “we”, “us” and “our” refer to Auretier.

Auretier offers this website, including all information, tools, products, features and services available from this site, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service, including additional terms, conditions and policies referenced herein.

These Terms apply to all users of the website, including browsers, customers, merchants and contributors of content.

Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer and sell our products and Services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given consent for minor dependents under your responsibility to use this website.

You may not use our products or Services for illegal or unauthorized purposes or violate applicable laws. You must not transmit viruses, malware or other destructive code.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service or cancel transactions where reasonably permitted by applicable law, including in cases involving suspected fraud, misuse, security concerns or violations of these Terms.

Information submitted through the Services may be transmitted over various networks and undergo technical changes necessary to conform to network or device requirements. Payment information is handled using security measures provided by our payment and e-commerce providers.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, access to the Service or website content without express written authorization from Auretier.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information provided through our website is accurate, complete and current.

However, information may occasionally contain errors, omissions or outdated material. We reserve the right to correct errors and modify website content when necessary.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices, promotions, discounts and availability may change from time to time.

We may modify, suspend or discontinue the Service or portions thereof subject to applicable law.

Nothing in this section affects rights customers may have regarding orders already accepted under applicable consumer protection laws.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online and may have limited quantities.

Returns and refunds are governed by our Return & Refund Policy and applicable law.

We make reasonable efforts to display product photographs, colors, dimensions, specifications and descriptions accurately. However, minor variations may occur due to device displays, photography, lighting, materials, manufacturing processes or other reasonable factors.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse, limit or cancel orders where reasonably permitted by law, including orders that appear fraudulent, unauthorized, incorrectly priced, placed for unauthorized resale or inconsistent with our policies.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded to the original payment method.

You agree to provide current, complete and accurate purchase, billing and account information and to promptly update relevant information when necessary.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools, features or services that we may not monitor or control.

Your use of third-party tools and services may be subject to the applicable provider's own terms, policies and conditions.

SECTION 8 – THIRD-PARTY LINKS

Content, products and Services available through our website may include third-party materials, integrations or links.

Third-party links may direct you to websites that are not controlled by Auretier. We are not responsible for independently operated third-party websites, including their content, accuracy, availability, privacy practices or security.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit reviews, feedback, suggestions, ideas, proposals or other materials to Auretier, you grant us permission, to the extent permitted by applicable law, to use, reproduce, edit, publish, translate and distribute such content for legitimate business purposes.

You remain responsible for submitted content and its accuracy. You must not submit content that violates third-party rights, contains malicious code or is knowingly false or misleading.

SECTION 10 – PERSONAL INFORMATION

The submission and processing of personal information through our store are governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Website information may occasionally contain errors, inaccuracies or omissions relating to product descriptions, specifications, pricing, promotions, discounts, shipping charges, delivery estimates or availability.

We may correct errors, update information and, where permitted by applicable law, cancel orders affected by material errors.

If payment has already been collected for an order that is subsequently canceled, the applicable amount will be refunded to the original payment method.

SECTION 12 – SHIPPING AND DELIVERY

Tracking information is generally made available within 1–3 business days after payment confirmation.

Orders generally have an estimated delivery time of 3–8 business days.

Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, severe weather, public holidays, transportation disruptions and other logistical circumstances.

For complete information regarding shipping, tracking, delivery delays, lost parcels and damaged shipments, please review our Shipping Policy.

SECTION 13 – PROHIBITED USES

You may not use the website or its content:

• For unlawful or fraudulent purposes
• To encourage unlawful activities
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To harass, abuse, threaten, defame or unlawfully discriminate
• To submit intentionally false or misleading information
• To transmit viruses, malware or malicious code
• To unlawfully collect personal information
• To spam, phish, scrape or otherwise misuse the website
• To interfere with security features or website functionality
• To attempt unauthorized access to systems, accounts or information

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that use of our Service will always be uninterrupted, timely, secure or error-free.

The Service may occasionally become unavailable because of maintenance, technical problems, third-party service interruptions or circumstances beyond our reasonable control.

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

Nothing in these Terms excludes warranties, statutory guarantees or consumer rights that cannot legally be excluded.

To the maximum extent permitted by applicable law, Auretier and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors will not be liable for indirect, incidental, special, punitive or consequential damages arising from use of the Service or products purchased through it.

SECTION 15 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Auretier and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from claims arising directly from your material breach of these Terms, unlawful use of the Services or violation of applicable law or third-party rights.

SECTION 16 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforceable to the maximum extent permitted by law.

Any unenforceable portion will be severed without affecting the validity and enforceability of the remaining provisions.

SECTION 17 – TERMINATION

These Terms remain effective until terminated by you or Auretier.

You may terminate your use of the Services by discontinuing use of our website.

If you materially violate these Terms, we may suspend or terminate access to the Services, subject to applicable law.

Obligations and liabilities intended by their nature to survive termination will remain effective.

SECTION 18 – ENTIRE AGREEMENT

These Terms, together with our policies and other terms published on our website regarding the Services, constitute the agreement between you and Auretier regarding use of the Services.

Failure by Auretier to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

SECTION 19 – GOVERNING LAW

These Terms and any separate agreements through which Auretier provides Services shall be governed by and construed in accordance with the laws of the United Kingdom, subject to mandatory consumer protection rights or laws applicable in the customer's jurisdiction that cannot legally be excluded.

SECTION 20 – CHANGES TO TERMS OF SERVICE

We may update, modify or replace portions of these Terms by publishing changes on our website.

Changes become effective when published unless otherwise required by applicable law. Continued use of the Services following the effective date constitutes acceptance of the updated Terms, subject to applicable law.

SECTION 21 – CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

Auretier
Email: support@auretier.com
Phone: +44 7352 898864